Philip Blatchly and Son (Funeral Directors) Limited
M.B.I.E., M.N.A.F.D., M.B.I.F.D., DIP.F.D
Tel: 01594 529 345

Our Services

The thought of arranging a funeral is not something any of us would want to do, especially in the case of your husband, wife or children. This, together with the distress and emotional upset, leaves the bereaved unsure of what to do next. It is exactly this situation that we understand and cope with. We endeavour, under any and every circumstance, to provide the bereaved with full and fair information about all the services we can provide and information we can give.


How and when should you contact the funeral director?

Our service to you starts from the moment you contact us, whether by phone or by calling personally, to a point beyond when the deceased is finally laid to rest.

The arrangement itself can be made at our premises or at your home. On your initial contact we will ask for preliminary details, whereupon we will advise the removal of the deceased back to a private chapel as soon as possible. After initial details have been established we would then ask for a convenient time to meet and make final arrangements. At a time and place that suits the family, we will arrange the funeral to a standard and procedure that will meet the needs and requirements of the family.

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Costs and Charges

For all aspects of the funeral arrangements we will point out the procedures and legal requirements as applied to every stage of the funeral.

Whilst arranging the funeral, we will advise on costs and charges to be incurred.

It is right and proper that we give you full details of the funeral expenditure. You must feel happy with the funeral commitment you have undertaken. Should this not be the case, please contact us and we will be pleased to discuss it with you further. An itemised estimate is given to comply with the Office of Fair Trading.

The funeral account itself, like the estimate, is divided into two separate parts: the Funeral Director’s Charges and the Disbursements.

The Funeral Director’s Charges contain our professional fees and overhead costs: these include the provision of a 24 hour a day on call rota, with the provision of a suitably dignified funeral "home call" vehicle, our professional services in making the funeral arrangements and arranging documentation and necessary personal attendances.

The conveyance of the deceased to our private chapels of rest and use of the same until the day of the funeral. Relatives and friends often wish to visit the deceased and pay their last respects before the day of the funeral. We will only allow this on the specific request of the family.

In any event whether you wish to visit your relative in our Chapel of Rest or not, we can assure you that the best that can be done for your relative, will be done

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Hearse and Limousines

The hearse for the funeral with chauffeur and sufficient bearers is also an essential part of our services to you, especially when your family's request is to go into church or your place of worship.

Limousines are charged for separately. This ensures that the family are not charged for something they may not need or want. The charges for the limousines are fully inclusive to cover the address at which your family require to be picked up, through to your return. Each limousine will carry up to six mourners.

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Disbursements

Disbursements are essentially fees that we pay on behalf of the family. This means that any requirement you have such as press announcements, church, cremation, cemetery or ministers’ fees etc. can be arranged and paid for by ourselves, to be passed on to you by way of the funeral account.

This ensures that disbursements are settled by one single payment rather than many different bills to be settled by the estate.

For the purposes of the written estimate the funeral director will estimate the approximate cost of any disbursement. However you will appreciate that we have no direct control over these charges and they could therefore be subject to slight variations. Should there be any major alteration we will advise you accordingly.

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Doctors’ Fees for Cremation Forms

There are two cremation certificates (Forms B & C). Each must be signed by a different doctor. These certificates must be paid for and will be charged as a disbursement. The cremation certificates are not required when the death is referred to the coroner.

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Help with funeral costs

The following information should be treated as general guidance. We are not able to guarantee the availability of a loan, but we can guide you through this process.

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Who is entitled to help?

You may receive help if there is not enough money to pay for the funeral and you are responsible for making the funeral arrangements and you or your partner are receiving any of the following benefits:

  • Income Support
  • Housing Benefit
  • Family Credit or Council Tax Benefit
  • Second Adult Rebate
  • Disability Working Allowance

Check what amount of money is available from:

  • The estate of the person who has died, such as money from bank or building society account.
  • Any insurance policies or charities, lump sum payments made by a pension scheme or relatives, (either yours or those of the person who has died).
  • Any savings you have over £500 (£1000 for those aged 60 or over) in a bank, a building society, National Savings (including certificates and premium bonds) or in cash at home.
  • The savings may be in your name or the name of your partner. The Widow’s Payment of £2,000 does not count as savings.
  • The social fund will help towards the cost of a simple funeral within the United Kingdom.

This includes;

  • Bringing the body home if the person died away from home but within the United Kingdom.
  • Travel to arrange the funeral (one return journey only).
  • The Death Certificate
  • A suitable Coffin.
  • A hearse, one limousine.
  • A contribution for flowers for the person who is arranging the funeral.
  • Fees for the funeral director, for a simple funeral.
  • Cemetery or cremation fees for a simple funeral.

The above information is subject to change of legislation.

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Newspaper Announcements

It is customary to place an announcement in the local or national newspaper. This serves two useful objectives, the will ensure  that anyone wishing to attend the funeral service is able to, by informing relatives and friends of teh appointed time and place and it will also reduce the chance of an embarrassing encounter with an uninformed friend or neighbour

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Cremated Remains

At the time of making funeral arrangements, it is not always easy to realise the emotional benefit that is gained after the funeral by having somewhere to go, a place that you and your family can go back to, knowing that a loved one is there.

Today most cemeteries, crematoria and churches offer the facility of small graves that can be purchased solely for cremated remains.

These ‘Cremated Remains’ graves can be visited by your family, allowing you to pay your respects and mark the grave with a memorial.

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Donations to charity

We will co-ordinate any donations received on your behalf; we usually keep the donations account open for about six weeks after the funeral to allow for further donations to be received. We will then send a cheque to the charity of your choice, who will send you a receipt and letter of thanks.

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Chapels of Rest

We have Chapels of Rest at each of our premises which are available in normal office hours, Monday to friday, 9am - 1pm on Saturday and up to 7pm by appointment only. You can be assured every possible care will be taken of the deceased whilst in the Chapel of Rest.

At our Regents Court Funeral Home, we have a private Service Chapel, where funeral services of all denominations can take place (seating capacity 60).

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Catering

We can arrange catering at your own home, or at an arranged venue.

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How to obtain probate

How to obtain probate if you have decided not to employ a solicitor.

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What is probate?

When a person dies someone has to deal with their estate (the money, property and possessions left) by collecting in all money, paying any debts and distributing the estate to those entitled.

The probate registry issues the document which is called a grant of representation. There are three types of grant.

  1. Probate issued to one or more of the executors named in the will.
  2. Letters of Administration (with will) issued when there is a will, but no executor named, or unable to deal with the estate.
  3. Letters of Administration issued when the deceased has not made a will or it is not valid.
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Why is a grant necessary?

Organisations holding money in the deceased's name need to know to whom the money is to be paid. The distribution of the estate is the responsibility of the person named on the deed.

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Is the grant always needed?

A grant is sometimes not needed if the deceased's money will be released without the holder seeing a grant, when the amount is small and there are no complications.

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How do I apply for a grant?

Obtain the application forms from the nearest probate office. You may have to attend an informal interview to confirm the details on the form and discuss any queries.

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Memorials

At the time of making arrangements for a funeral, it is not always easy or necessary to determine what your future memorial requirement will be. In the case of existing memorials, it will probably be necessary to remove the headstone from the grave prior to the funeral.

When the funeral has taken place it can take some months, depending on the condition of the ground, before the grave will be ready to take the original headstone or a new one. During this period of ground settlement, it is recommended where possible, that we remove the memorial back to our yard for safe keeping. This also reduces costs in the longer term should the memorial require additional inscriptions.

With each memorial we will give you details of work recommended to be carried out. When a new memorial is required, you may wish to call at our monumental showrooms and discuss fully your requirements together with associated costs.

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Peace of mind

If you feel we can do anything further to help you please do not hesitate to contact us, it is all part of our caring service.

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